Frequently Asked Questions
Everything you need to know about your Pins & Aces gear.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for golf apparel and headcovers?
We offer a 30-day return policy for all unused and unwashed items in their original packaging. Please note that custom-designed products are final sale.
Are Pins & Aces headcovers compatible with all club brands?
Yes, our headcovers are designed to be 'universal fit.' Our driver covers fit up to 460cc clubs, and our fairway and hybrid covers are designed to fit all modern club shapes from major manufacturers.
Do you offer a warranty on your golf bags?
Absolutely. All Pins & Aces golf bags come with a 1-year limited warranty against manufacturing defects in materials and workmanship.
How should I care for my premium polo shirts?
To maintain the performance fabric, we recommend machine washing cold with like colors and tumbling dry on low. Avoid using bleach or fabric softeners.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.